Guest Services
Welcome to Water GardensFREE WiFi
Stay connected where you are! Here at the Water Gardens, we offer FREE Wi-Fi to all shoppers. Make sure you sign-up as soon as you get to the centre to start surfing.
1. Find available Wifi networks
2. Look for BTWifi-WaterGardens
3. Enter your email address when prompted to connect.
Terms and conditions of use apply.
Toilets and Parent & Child Facilities
Our clean, spacious toilets (disabled toilets & baby change facilities) can be found on the lower level of the car park underneath ASDA. They are regularly inspected to maintain a clean and safe environment for our shoppers.
Lifts
For your convenience, there are two sets of lifts available to use to access the shops via the lower car park. The lifts are located in the lower ASDA foyer and by the Matalan stairwell.
We also have conveyors in the ASDA foyer for trolleys to access the lower car park.
Pushchairs and wheelchairs are strictly not allowed on the conveyor. Please use the lifts for access.
Lost Property
Any lost property can be handed in to the Management Suite (located underneath ASDA) where it will be kept safely.
You can also check if your lost property has been handed in by visiting the Management Suite or calling the Security team on 01279 453554
ATM's
Need some cash? We've got plenty of ATMs at the Water Gardens. Find them located at...
- ASDA
- Barclays Bank
- Santander
Photo-Me
Photo-Me® worked hand in hand with Her Majesty’s Passport Office to develop a photo transfer solution that makes passport renewal easier and simpler. Visit one of our photo booths to get a professionnal digital ID photo for your online passport application. Your photo will be printed in just a few seconds, along with a code that you can enter in your online passport application to attach your digital photo directly to your application.
Photo-Me®’s face-recognition software ensures that customers’ ID photos meet the 75 criteria required by the ICAO (International Civil Aviation Organization) to ensure a viable passport photo.